RADIC LIFETIME SUPPORT
Lifetime. Worldwide.
Hassle-free.
If your Radic brakes ever stop working as they should, we'll make it right, free of charge, wherever you ride.
No receipt. No registration. It doesn't matter whether you bought your Radic brakes from us, from a dealer or second-hand. Lifetime Support stays with the product.
What’s covered
Lifetime Support covers KAHA brakes, Heavy Duty Brake Discs, and Radic hoses, fittings and titanium hardware. It doesn't cover:
crash or impact damage
normal wear items like brake pads, disc wear and service seals
damage from using the wrong brake fluid for your brake's seals. Current KAHA brakes use mineral oil only. Some earlier KAHA brakes were built with DOT seals and must stay on DOT fluid. Not sure which you have? Email us before you bleed.
Crashed? Replacement parts are available in our Parts + Service store.
How to make a claim
Email taylor@radicperformance.com with a short description and photos or a video. You'll be talking to the person who designed your brakes. We'll work out what's wrong and what happens next.
In New Zealand: send the faulty part or product to us, and we'll repair or replace it and ship it back to you for free.
Outside New Zealand: we'll send you replacement parts free, with free shipping. You don't need to send anything back.